FAQs

Where can I spend my Gift Card?
You can use your Gift Card for full or part payment for any products in any standalone and outlet L.K.Bennett stores in the UK (including Northern Ireland).
Can my Gift Card be used online at LKbennett.com?
Gift cards cannot currently be redeemed online. Your L.K.Bennett gift card may be used as full or part payment for any purchases in L.K.Bennett standalone and outlet stores only.
What are the Gift Card Terms and Conditions
Click here to be taken to the T&C's page
Does my Gift Card expire?
Your Gift Card so long as it has a balance is valid for 24 months from the last credit, debit or balance enquiry. After this time the remaining balance will expire.
What happens if my Gift Card is lost, stolen or damaged?
Please treat Gift Cards like cash. L.K.Bennett cannot replace or reimburse the balance if the Card is lost, stolen or damaged.
If I have any questions regarding my Gift Card, who should I contact?
Please visit your local L.K.Bennett store or contact our Customer Services on +44 (0) 333 577 9900 who will be happy to assist with your query.
Can items be returned purchased using a Gift Card?
Yes, you can return items to any L.K.Bennett store in the UK. The amount of the return will be refunded back to the existing Gift Card if possible or a Refund Card will be issued.
Should I throw the card away when all the value is used?
No you should keep your Gift Card as it can be topped up ready for your next shop.
Are Gift Cards sold in specific denominations?
No, Gift Cards can be sold for any amount, as long as it is a multiple of ten pounds. The minimum amount is of £10 and the maximum balance is £5,000.
Am I limited to the number of Gift Cards I can use during one transaction?
You can use as many different Gift Cards during a single transaction as required but the same Gift Card cannot be used twice within the same transaction.
Who do I contact to make a bulk purchase of Gift Cards?
If you are a business wanting to make a bulk purchase of Gift Cards then please contact (0)203 218 4956
Can I buy a Gift Card if I live outside of the U.K?
L.K.Bennett gift cards can be bought online and redeemed only in standalone stores and outlets inside the United Kingdom (England, Scotland, Wales and Northern Island). Gift cards are not valid in Europe, U.S.A or any other country outside of the U.K